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Community Member

"Unknown number" on outbound calls

Hello,

I'm trying to configure my first CME and I've run into a strange problem. I have configured several dial peers in CME for outbound calling, yet when I dial the "8" for an outbound leading digit, I go right to a busy and the screen says "unknown number". Calls to other IP phones work fine, but I cannot get the system to allow me to dial out. Any thoughts are appreciated.

Thank you.

2 REPLIES
Community Member

Re: "Unknown number" on outbound calls

Do you have the following command under Telephony-service?

secondary-dialtone 8

Community Member

Re: "Unknown number" on outbound calls

can you post all dial-peer configs and telephony-service section?

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