I have a customer with CallManager Business Edition. We are experiencing a random issue where if you are leaving someone a message, about 15 seconds into the message you will start hearing a random noise, similar to that of a modem. It is semi-repeatable; that is when the customer tries, he dials *2552 (2552 being his extension and *XXXX being the transfer directly to VM pattern) and he can repeat the problem every time. However, when I call him and leave a message directly, I hear nothing. Please start me in the right direction, or at least let me know what I can tell TAC.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...