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New Member

Random noises on UCM

I have a customer with CallManager Business Edition. We are experiencing a random issue where if you are leaving someone a message, about 15 seconds into the message you will start hearing a random noise, similar to that of a modem. It is semi-repeatable; that is when the customer tries, he dials *2552 (2552 being his extension and *XXXX being the transfer directly to VM pattern) and he can repeat the problem every time. However, when I call him and leave a message directly, I hear nothing. Please start me in the right direction, or at least let me know what I can tell TAC.

Thanks,

Ohamien

2 REPLIES
New Member

Re: Random noises on UCM

Does the customer hear the same noise from multiple phones at the location?

New Member

Re: Random noises on UCM

Yes, multiple phones and multiple voice mail boxes.

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