random one way voice or no voice problem

[Hossain Ahmed Ashfaque]

Hi,

I am using Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(2)T1, RELEASE SOFTWARE (fc1). For some calls I am getting one way voice and for some of them no voice and it is happening randomly. It was working properly and there is no recent changes in the configuration. When I debug the VG I got below message

Oct 24 08:15:45.021: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 25 08:29:50.191: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 25 08:29:50.799: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 25 08:29:51.219: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 26 03:49:23.394: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 26 09:08:55.970: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 26 09:08:56.654: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 26 09:08:57.082: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 27 06:13:00.119: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 27 06:13:17.155: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 27 06:20:02.889: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Oct 27 06:20:03.537: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)

Any idea why it is happening.

Thanks and Regards,

Ashfaque

[acampbell]

Ashfaque

I have pasted your error in to the Cisco error decoder

Your IOS version is still valid

Looks like you need to raise a TAC

1.

%SIP-3-BADPAIR:

Unexpected [chars] [dec] ([chars]) in state [dec] ([chars]) substate [dec] ([chars])

The SIP state machine has encountered an error while processing an event or timer.

Recommended Action: Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that might help identify the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, contact your Cisco technical support representative and provide the representative with the gathered information.

Related documents- No specific documents apply to this error message.

Regards

Alex

[Reddeiah Gangisetti]

Jul  4 13:36:10.255: %SIP-3-BADPAIR: Unexpected timer 24 (SIP_TIMER_NOTIFY_SEND_DIGIT) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NONE)