Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Re: Call Manager HuntGroup/Missed Call

HI

I have configured a hunt group in call manager using the broadcast alogorithm,

When calls come to the hunt pilot, all members phone rings, however if a member answers the call, a missed call is seem on all the other memebrs phone.

Is it possible not to see the missed call on the other members phone,without unchecking the missed log parameter on an extension on the phone?

3 REPLIES
Cisco Employee

Re: Call Manager HuntGroup/Missed Call

No, there is a method but that's for shared lines

Logging Missed Calls For Shared Lines

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_3/cucm-rel_note-613.html#wp472588

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call Manager HuntGroup/Missed Call

Thanks

Regards

Marsha Laing

Networking Sales Specialist

IBM World Trade Corporation (Jamaica)

52-56 Knutsford Boulevard

Kingston 5

Phone: (876) 9263179

Direct: (876) 9354129

Fax: (876) 926-3225

Email: mlaing@jm.ibm.com

From:

javalenc

To:

Marsha Laing/Jamaica/IBM@IBMCA

Date:

03/15/2010 02:49 PM

Subject:

New message: "Re: Call Manager HuntGroup/Missed Call"

m-laing,

A new message was posted in the Discussion thread "Re: Call Manager

HuntGroup/Missed Call":

https://supportforums.cisco.com/message/3035609#3035609

Author : javalenc

Email : javalenc@cisco.com

Profile : https://supportforums.cisco.com/people/javalenc

Message:

New Member

Re: Call Manager HuntGroup/Missed Call

I've just tried setting this up on a 7.1.3 CUCM using a 7906 phone, and even though the documenation states that the Logged Missed Calls feature is for shared lines only, un-ticking the Logged Missed Call box on the 7906 line seems to prevent the 7906 from showing missed calls when not a shared line, i.e. calls to a Hunt Pilot as well as direct to the phone DN.

Can anyone advise if the functionality has changed in 7.1.3 ? 

1313
Views
0
Helpful
3
Replies