05-12-2008 12:29 PM - edited 03-15-2019 10:36 AM
Can't login to the RTMT, was working fine. I know its up because my alert emails are still coming out but can't login. Error msg is>> "access forbidden. the RTMT app cannot be used by this user name and pw (insufficient privelges).
05-12-2008 03:27 PM
Hi David,
There is a 'Secure Connection' check box on the login window. Can you confirm that it is checked in your case?
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00809492e2.shtml
Regards,
Michael.
05-13-2008 11:19 AM
That was it,,,thought I tried that once already. I'm new to this app, can you give me some quick answers to these functional questions?
1. Can I modify the text that arrives in email to something other than default? to make the alerts more meaninful to managers and non-techs? Can you modify the from, to, subject or body of the alert?
2. How come when I log back into RTMT and look for my category tab, its gone?
3.
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