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Reason code 105 for LastOutOfServiceInformation

Hello,

I have one client with CUCM 8.6.2.21900-5 with 79XX IP phones running this firmware:

SCCPXX.9-2-3S.

The IP Phones are loosing the register with CUCM, on the RTMT i see these logs:

ccm: 524188: CUCM01.localdomain: Jan 20 2014 13:16:34.385 UTC : %UC_-3-LastOutOfServiceInformation: %[DeviceName=SEPf0f75584db02][DeviceIPv4Address=192.168.4.238/23][IPv4DefaultGateway=192.168.5.254][DeviceIPv6Address=][IPv6DefaultGateway=][ModelNumber=CP-6921][NeighborIPv6Address=][NeighborIPv4Address=192.168.0.219][NeighborDeviceID=SW01][UNKNOWN_PARAMNAME:NeighborIPortID=GigabitEthernet1/0/19][DHCPv4Status=1][DHCPv6Status=1][TFTPCfgStatus=1][UNKNOWN_PARAMNAME:DNSStatusCUCM1=4][VoiceVLAN=4][UNKNOWN_PARAMNAME:CUCMIPAddress=192.168.4.10][LocalPort=35315][TimeStamp=3182386][ReasonForOutOfService=105][LastProtocolEventSent=0x1][LastProtocolEventReceived=0x9d][ClusterID=StandAloneCluster][NodeID=CUCM01]: Information related to the last out-of-service event

On this doc (https://supportforums.cisco.com/docs/DOC-27668) i see what means this reason code:

105  - The device closed the TCP connection due to a restart triggered    internally by the device because device failed to download the    configuration or dial plan file.

What can i do for solve this issue?

Regards

Leonardo Santana

1 REPLY

Reason code 105 for LastOutOfServiceInformation

Someone?

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