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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

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Reason Codes with UCCX 4.5(2)

Hi,

Has anyone got any good documentation on configuring reason codes with UCCX ver 4.5(2). I have configured them under the admin desktop, but nothing shows up when i open the agent software. do i need to configure anything else?

Thanks,

Derek

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