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Reasons for %VOICE_IEC-3-GW: C SCRIPTS: Internal Error

Callers heard fast busy for about 10 minutes this morning, then problem went away.  This is a PSTN T1 PRI on a H323 2811 running 15.0(1)XA3. Show log I have never before seen this error, is this normally a IOS bug? I haven’t setup voice statistics before reading the how-to article..

Show log

Jul 13 12:50:24 dst: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 18951 GUID=F2F641098DDD11DF990CFCFBFBA11610

Router2811#

Router2811 (config)#voice statistics time-range since-reset

Router2811 (config)#voice statis type iec

Router2811 (config)#exit

Router2811#show voice statistics iec since-reset

Internal Error Code counters

----------------------------

Counters since last reset (2010-07-13T13:40:02Z):

No errors.

System image file is "flash:c2800nm-spservicesk9-mz.150-1.XA3.bin"

6 REPLIES
Community Member

Re: Reasons for %VOICE_IEC-3-GW: C SCRIPTS: Internal Error

I got below... anything to help this?

000425: Aug 30 16:56:19: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Interface busy): IEC=1.1.182.11.26.0 on callID 2420

HPEiVG01#show voice iec description 1.1.182.11.26.0

    IEC Version: 1

    Entity: 1 (Gateway)

    Category: 182 (Hardware Resources Unavailable)

    Subsystem: 11 (C SCRIPTS)

    Error: 26 (Interface busy)

    Diagnostic Code: 0

http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?action=search&counter=0&paging=5&links=reference&index=all&query=VOICE_IEC-3-GW

Thanks,

Jason

Hi, I have the same problem.

Hi,

 

I have the same problem. Does anybody know how fixe it.

show voice statistics iec since-reset
Internal Error Code counters
----------------------------
Counters since last reset (2014-05-20T09:50:13Z):
SUBSYSTEM SIP [subsystem code 7]
[errcode 37] Request, parse CSeq 1
[errcode 67] ACK wait timeout 1

SUBSYSTEM C SCRIPTS [subsystem code 11]
[errcode 5] No dialpeer match 475

-------------------

Following the error message:
Jul 14 18:44:13.611: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 749777 GUID=AF69A2E10ABD11E4AC21E089E5FF9BB3
Jul 14 18:45:50.367: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 749789 GUID=E914D2560ABD11E4AC43E089E5FF9BB3
Jul 14 18:50:11.319: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 749851 GUID=849F8B550ABE11E4ACB6E089E5FF9BB3
Jul 15 14:00:36.014: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 760881 GUID=3A8B93700B5F11E49E80E089E5FF9BB3
Jul 15 14:17:42.894: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 761172 GUID=9E9DA10C0B6111E4A122E089E5FF9BB3
Jul 15 14:18:41.834: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 761188 GUID=C1BE8CDB0B6111E4A14FE089E5FF9BB3

 

Daniel Sobrinho
Community Member

 I have got resolved it .As

 

I have got resolved it .

As it was due to the lack of dial peer on the gateway. Gateway was receiving the digits and there had no dial peer to match. I have added the required dial-peer to match with the digits coming which gave the error , then it got resolved.

So you can run debug on the gateway and find the call and dialed digits which all does not match the dial-peers and thus you can add the dial-peer accordingly or you may need to stop sending the call to this gateway, if it was not supposed to go through this gateway.

 

Community Member

But that's so obvious! It's

But that's so obvious! It's telling you straight out "no dial peer match". How about this, where it's not telling you anything obvious.

SCRIPTS: Internal Error (Interface busy): IEC=1.1.182.11.26.0 on callID 8766

All it says is "hardware resource unavailable". Ok, WHAT hardware resource??? DSP's are all good here. No one has an answer for this error message, I've look all over.

Community Member

 I have the sam probem with

 

I have the sam probem with 3845 15.1(4)M8 ver. I am seeing the below error message .Some one has the Fix for this ??

 

496408: Jul 28 09:42:25.068: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145025 GUID=D7594D22159311E49C17000AB88EA5E8
496410: Jul 28 09:42:26.681: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145028 GUID=D84D722E159311E49C18000AB88EA5E8
496414: Jul 28 09:42:28.337: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145029 GUID=D950D77E159311E49C19000AB88EA5E8
496416: Jul 28 09:42:29.981: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145032 GUID=DA44FC8A159311E49C1A000AB88EA5E8
496967: Jul 28 09:49:31.147: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146175 GUID=D550F485159411E49C1C000AB88EA5E8
496969: Jul 28 09:49:32.667: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146176 GUID=D6451991159411E49C1D000AB88EA5E8
496970: Jul 28 09:49:34.335: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146178 GUID=D7393C98159411E49C1E000AB88EA5E8
496972: Jul 28 09:49:35.935: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146186 GUID=D82D623C159411E49C1F000AB88EA5E8
496977: Jul 28 09:49:37.483: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146190 GUID=D9218748159411E49C20000AB88EA5E8
496984: Jul 28 09:49:39.135: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146194 GUID=DA15AA4F159411E49C21000AB88EA5E8
GW05#sh clo
10:02:07.099 EDT Mon Jul 28 2014
GW05#

 


GW05#sh voic sta iec since-res
Internal Error Code counters
----------------------------
Counters since last reset (2014-07-28T09:33:10Z):
  SUBSYSTEM C SCRIPTS [subsystem code 11]
      [errcode   5] No dialpeer match                         18

 

GW05#sh clo
09:53:59.787 EDT Mon Jul 28 2014

 

GW05# sh ver
Cisco IOS Software, 3800 Software (C3845-SPSERVICESK9-M), Version 15.1(4)M8, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.

Community Member

As it was due to the lack of

As it was due to the lack of dial peer on the gateway. Gateway was receiving the digits and there had no dial peer to match. I have added the required dial-peer to match with the digits coming which gave the error , then it got resolved.

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