08-25-2010 06:38 AM - edited 03-16-2019 12:27 AM
Hello,
We have recently migrated from CCM 4.0 to UCCM 8. During the migration, we did not have all of the phones online. Now that we're hooking them up, some of them are unable to boot fully.
My first problem is, I can't find any logs regarding why a device might have failed to register. Where do I look for these messages?
Thanks in advance.
-Ian
08-25-2010 07:17 AM
What state are the phones in now then?
You might try the phones' built in webserver, or
"debug tftp events" on a LAN segment, or
detailed tracing on CUCM
08-25-2010 08:19 AM
App/event logs are accesible via RTMT as well as traces.
HTH
java
If this helps, please rate
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