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Rebooting Phones - Where are the event logs?

Hello,

We have recently migrated from CCM 4.0 to UCCM 8.  During the migration, we did not have all of the phones online.  Now that we're hooking them up, some of them are unable to boot fully.

My first problem is, I can't find any logs regarding why a device might have failed to register.  Where do I look for these messages?

Thanks in advance.

-Ian

2 REPLIES

Re: Rebooting Phones - Where are the event logs?

What state are the phones in now then?

You might try the phones' built in webserver, or

"debug tftp events" on a LAN segment, or

detailed tracing on CUCM

Cisco Employee

Re: Rebooting Phones - Where are the event logs?

App/event logs are accesible via RTMT as well as traces.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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