Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Receiving Incomplete faxes

An ATA186 that is registered with the CCM is being used to support a modem that will allow a PC attached to it to receive faxes. When receiving multipage faxes only the first page arrives. Do you have any idea of what might be the reason for this malfunction?

2 REPLIES
Hall of Fame Super Silver

Re: Receiving Incomplete faxes

Are you using fax passthrough or fax relay?

Take a look at this doc:

http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/ataadmn/sccp3_0/sccpaapd.htm

to make sure you have consistent configuraion on your ATA and Voice GW.

HTH,

Chris

Community Member

Re: Receiving Incomplete faxes

I'm using FAX relay.

Anyway the problem is already solved. It was due to slip errors on the E1 controllers.

160
Views
0
Helpful
2
Replies
CreatePlease to create content