Receptionist having 7960 with 7914 module unable to see incoming Numbers
Our Receptionist having 7960 with 7914 module unable to see incoming Numbers on expansion module buttons, all calls with numbers appearing on phone screen only one behind another. All numbers must be appearing on the side of expansion module so it can be prioritize, like if Secreatary is calling & operaor is online then another person called from outside the company then CEO called so result is CEO Tel No is hidden till call from outside the company is not attended. please advice
Re: Receptionist having 7960 with 7914 module unable to see inco
After setting max calls 2 and busy trigger 1 for all of the operator numbers - it worked like I wanted. each extension is now having calling number id beside them. Now operator have the option to select as per requirement or now able to prioritize calls.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...