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Community Member

record the voice call

please i have customer need to be able to record the voice call that done .

so if anyone can advice me with any suggestion or application

2 REPLIES
Bronze

Re: record the voice call

There is a wide variety of options for call recording depending on your needs and how you are currently setup.

But here a couple examples of widely used third party software that do call recording:

Telrex

Cistera

If you have Cisco Unity 4.0(5) and later you can also use the liverecord option.

http://www.ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm

Community Member

Re: record the voice call

A number of our Customers use Witness servers from Verint. They now have a new product out called 'Audiolog', but have not seen this in action

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