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recording of cisco phones

Our cisco phones are getting recorded using knoahsoft .The recordings are getting stored in fwd and bwd format on a SAN mounted on a win os 2008 machine.These recordings are not retrievable in wav or mp3 format.Is there a way we can manually convert the bwd and fwd files to wav or  mp3 format which we can hear?

1 REPLY

I think that's are

I think they are proprietary format for knoahsoft which will be mixed by their own application/service , you need call knoahsoft to get more details on this.

 

Thanks

Manish

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