Recording voice traffic from Cisco Ip COmmunicator
How Can I successfully record voice traffic going through CIsco IP COmmunicator.
Is this possible? If it is what do I need to do from the ccucm side to gateway and switch that the IP communicator is connected to all the way to my recording server what are the config needed and devices and configuration needed to accomplish
Thank you Manish for your guidance on this one appreciate it
Does it matter if the CIPC phone is not an agent phone I mean the contact centre agent.
Do we need to register the CIPC phone on the UCCS desktop and enable recording if I am using UCCX for recording on demand. Or if I use a different recording server and I am coming through VPN do I need to do anything else to make sure voice traffic recording are done
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...