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New Member

Recording with unity

Hi,

i am wondering if i can use a call handler to record a welcome prompt.

if yes how can i do it and how can i choose the codec, mono, khz, etc..

and finally where can i find the file that i record it.

Good day

  • IP Telephony
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Recording with unity

the files should be at x:\commserver\stream files

about the codecs maybe this helps:

Changing the Cisco Unity Codecs

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_075.html

HTH

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
3 REPLIES
Cisco Employee

Re: Recording with unity

what you using? unity, CUC, CUE?

also exactly what do you mean?

you want to call in the call handler and record a welcome prompt for a subscriber?

maybe this helps:

Changing Call Handler Greetings through the TUI with Unity 4.0

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00801543ef.shtml

HTH

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Recording with unity

thanks for your help.

yes it is unity and the link helped a lot.

my question is where this file sits and what codec and other info is there i can change due to requirement.

Good day

Cisco Employee

Re: Recording with unity

the files should be at x:\commserver\stream files

about the codecs maybe this helps:

Changing the Cisco Unity Codecs

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_075.html

HTH

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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