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Redirect Number intermittently busy on CME for hunt group

ctd_77801
Level 1
Level 1

Our CME has an 800 number being forwarded to it that rings to a hunt group.

At least once a day the number will be busy. The only thing I do to fix the problem is to restart the CME.

I have done an ISDN Q931 debug and I do see the calls terminating on the PBX, but the PBX is not sending them to the hunt group, just getting a busy signal. All other DIDs inbound and outbound work fine.

I apologize but I did not save a copy of the debug. I'll add it next time it occurs.

Thanks,

1 Reply 1

bwalchez
Level 4
Level 4

I think the debug will really help with this.