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Relation of Hunting with Busy trigger of the DN

wavhal.hemant
Level 1
Level 1

Hi,

I have configured a hunt pilot,Hunt list and line group. Only one DN 2000 is included in the line group.Busy trigger on DN 2000 is 2.

Consider following scenarios:

1)First call to hunt pilot. Call is answered by DN 2000.

2) If i make second call to hunt pilot ,call does not ring on DN 2000 despite of busy trigger on DN 2000 is 2.Instead i received Fast busy tone.

Need help to address the issue.

Thanks

Hemant

1 Reply 1

Rajesh Revuru
Level 4
Level 4

Hemant:

In the "Line group COnfiguration page" Under "Hunt Options", what do you have for Busy option.

May be it is still trying to hunt.

HTH: