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Bronze

Remote CME users with SRST Fallback

I want to know if the following scenario is possible:

I have a CME in location A handling users in location A. I want to bring up a location B and serve it as remote users off of the CME in location A. My question is can I place an SRST Router in location B in the event of a WAN failure? Does CME support the use of an SRST router in another location?

Thanks

1 REPLY
Bronze

Re: Remote CME users with SRST Fallback

Hi,

Remote phone support for a centralized CME is supported and will be supported by TAC as long as the requirements in the link that they mentioned are met.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a7fe5.html#wp1004881

If each of the remote sites needs local dialtone, meaning that they need to have a connection to the pstn at the remote sites, then the centralized solution (with remote phones registering to the centralized cme) is not supported - and thus will NOT be supported by TAC. If the customer deploys in a centralized model and conforms to the requirements in the link, then TAC will support the deployment and solution.

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