I'm being bugged by a user who keeps meddling with their phone settings. I'm aware that this can be disabled, but at present the ability to do this is not.
Her phone is no longer ringing and have attempted to talk her over the phone to change the ring setting/volume. I've hit a brick wall.
Now, my problem is that this user is too thick to follow the manual factory reset procedure, and she's in another state. I need to remotely reset her phone back to factory defaults. Phone is otherwise logged in and working fine on CCM6.
We get this type of problem every once in awhile (I'm sure we all do!) Can you ask the user to disconnect the IP Phone patch cable for a minute then re-connect and let the phone boot up. This usually resets the ringer properly.
The easiest way to get a user to change the ringer volume is to do it when the IP Phone is actually ringing. So just touch base with her, explain where the volume +/- scrollbar is and then ring her back and adjust accordingly.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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CUCM Database Replication is an area in which Cisco customers and
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