I have a new install that I am working on remotely. I want to use an IPC to test. My IPC is registered and I can make calls. The odd part is that as soon as I dial a number - say an LD number, the call goes through but I have no audio and what even stranger is that my phone becomes unresponsive. If I hit the end call or try to hang up it is unresponsive to any key press. After about a minute, the phone resets and is back to normal. i can then dial a phone number and the moment the call gets connected, I loose control, it hangs. Same thing happens when I try to call my AIM-CUE module. Does this point to routing across the VPN or is there a config issue here somewhere that I am unaware of. I don't have any local phones yet, so I can't test with a hard phone.
Thanks for the reply. I found the issue and it was much more basic! For some reason, not sure why, my audio ip address was set to a manual address rather than automatic. I noticed the same problem on another customer, so I did an upgrade to no avail and then started poking around. Thanks for the reply though.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4