I thoroughly recommend the following for remote management and reporting (call usage etc).
Whenever I have major work on CUCM that affects multiple sites and I am working out of core hours, I can remote any phone and test calls out of any of the 15 voice gateways to my phone/mobile which is great. I can also talk a user through features and check CLID on their screen.
You can also broadcast messages to IPT handsets (excluding 7912 older models etc), I use this feature to reming staff of updates etc.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...