11-16-2009 06:43 AM - edited 03-18-2019 10:50 AM
hey how r u guys i have one question this is i need to control the ip phone remotelly. That is i need the ip phone to call to my phone.
11-16-2009 07:09 AM
Hi,
you can buy
http://software.voipintegration.com/software.aspx
this is the old Cisco Softpone, you can use it as a remote control of a physical phone.
Bye
Jo
11-16-2009 07:27 AM
I thoroughly recommend the following for remote management and reporting (call usage etc).
Whenever I have major work on CUCM that affects multiple sites and I am working out of core hours, I can remote any phone and test calls out of any of the 15 voice gateways to my phone/mobile which is great. I can also talk a user through features and check CLID on their screen.
You can also broadcast messages to IPT handsets (excluding 7912 older models etc), I use this feature to reming staff of updates etc.
You can use the web-based application for trouble-shooting, it is quite amazing and well worth the investment.
Kim
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: