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New Member

Reorder signal

Hello guys Several days ago we have troubles with some calls that didn't get established. I mena when somebody calls from pstn to an ip phone, the ip phone rang but when we answer the call it was droped. Telco guys told us that the roouter (h323 ) sent a reoder signal and that was the reason of it.

Do you know when the reorder signal can take place in the e1 signaling.

The call flow was as follows.

psnt--h323 gateway--ccm6.1.1--ipphone

The e1 signaling that we are using is modified r2.

Thanks for your help.

4 REPLIES
Cisco Employee

Re: Reorder signal

far too many things, you need to gather debugs and a CUCM trace to find out the reason

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Gold

Re: Reorder signal

It is an occasional failure that you have ?

Can you reproduce it and take a debug vpm signal with term mon ?

New Member

Re: Reorder signal

Hello Guys it ocurred once an we notice the clock signal of the voice ports, it was taken from the board an we change it to be taken from the line. Before that we got several path erros and slips. But I am thinking if these errors could case the reorder signals in the h323 gateway or could be something else. Since we did the change we have not experienced that situation.

Hall of Fame Super Gold

Re: Reorder signal

Definitely you want the clock from line, they should put a warning in IOS :)

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