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Report HLog key

Hi all,

Is there a way to export a report about how many time a phone has pressed the Hlog key to Log out from a Hunt Group?

Thanks in advance.

Regards

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___________________________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie       

Please remember to rate useful posts clicking on the stars below. Favor calificar todos las respuestas útiles dando click en las estrellas de mas abajo. ___________________________________________ LinkedIn Profile: do.linkedin.com/in/leosalcie
  • IP Telephony
3 REPLIES
Hall of Fame Super Red

Report HLog key

Hi Leo,

Hope all is well my friend

From the great Bill Bell!

https://supportforums.cisco.com/message/3224258#3224258

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan

Report HLog key

Hi Rob,

Thanks for quick reponse as always. I learned a lot with that post (+5), unfortunately it doesn't help me to export how many time a person has pushed the Hlog button .

Please remember to rate useful posts clicking on the stars below. Favor calificar todos las respuestas útiles dando click en las estrellas de mas abajo. ___________________________________________ LinkedIn Profile: do.linkedin.com/in/leosalcie
Hall of Fame Super Red

Report HLog key

Hi Leo,

Yeah, this is a bit of a tough request. If someone is asking for those type of

reports, they really need to be thinking about moving to a full featured Call Center

solution like UCCX or UCCE where these details are possible. It's like buying a VW beetle

and wanting to cruise like you're in a Lamborghini

You might want to look into 3rd party "Variphy", I know they have a new release coming

out with Hunt group reporting. If you want some contact details just send me a PM.

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
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