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New Member

Report of all calls to and from an extension CUCM 8.6

PBX operator supervisor is asking for a report of all calls made from and received by a certain extension, they think an employee is abusing the phone.

 

Is there a log by default or is it something that I need to configure and then run a report on?

5 REPLIES
Cisco Employee

Assuming you have CDR enabled

Assuming you have CDR enabled, you can use CAR, if you don't have CDR enabled, your best bet would be to review CUCM logs.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

What do all those acronyms

What do all those acronyms mean? :)

Cisco Employee

Call Detail RecordsCDR

Call Detail Records

CDR Analysis and Reporting

If you're and end user, I'd suggest you to reach your CUCM admin for this task.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Nope, I am a CUCM "admin" now

Nope, I am a CUCM "admin" now.  Picking my way through this and trying not to cause too much damage in the process.

New Member

What do all those acronyms

What do all those acronyms mean? :)

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