Report that shows when a user has activated cfwdall UCM 8.6

[slade]

It is possible to run some type of report with a given date range that would output each time a user has activated call forwarding on their line?

Thanks!

[Chris Deren · Accepted solution]

No, this data is not tracked, you can run a query to see who has it activated at any time, but not show activation/deactivation.

HtH,

Chris

[slade]

Thanks for the reply.

[Ayodeji Okanlawon]

Just as Chris has mentioned..You can run the sql query below from CUCM OS CLI to see which user has their CFA set

run sql select d.name as device, n.dnorpattern, cfd.cfadestination from device as d inner join devicenumplanmap as dmap on dmap.fkdevice=d.pkid inner join numplan as n on dmap.fknumplan=n.pkid inner join callforwarddynamic as cfd on cfd.fknumplan=n.pkid where (cfd.cfadestination!='')

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[Jaime Valencia]

The only possible way to do this, would be to parse thru the CUCM traces and look for the CFA softkey event, that's the only place where it's recorded when they press it.

It's far from being practical, but if you really need that data...

HTH

java

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