Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Reporting on Specific Extension

Is there a way to run a report on a specific extension to see data on the numbers of calss received and what number calls were transferred to? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Reporting on Specific Extension

yes, you can use CAR for that.

search by user/extension

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
New Member

Re: Reporting on Specific Extension

What version of CCM do you have? Some very useful information is available in the CDR database, and can be accessed either by SQL Query analyzer, or the CAR tool, depending on your CCM version.

Here is a link for CAR info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carovrvw.html

Cisco Employee

Re: Reporting on Specific Extension

yes, you can use CAR for that.

search by user/extension

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
115
Views
0
Helpful
2
Replies