Hi
We want a report that shows how many calls have come into our hunt group - and for it to include a report on the extensions within that hunt group. ie the ext that have answered calls within the hunt group.
Also is it possible to see how many calls have gone to voicemail?
We are running
Cisco Unified CM Administration -
System version: 7.1.2.20000-2
Any help would be great
Cheers
Jenny