06-05-2014 02:35 AM - edited 03-16-2019 11:00 PM
Dears,
I forgot the CUCM operating system password , how i can reset the admin operating system password. i cannot enter in the CLI
thanks
06-05-2014 02:49 AM
If you cant able to access the CLI , you need to use recovery option to reset the password. Here is the link
06-06-2014 04:45 AM
Dears,
the username which i put while installation was wrong so i need to change the username Is there any way to change the admin username and also can we create an another account with same as admin privileges.
Thanks
06-06-2014 05:44 AM
I think you can not rename the users created during install but you can rename cm Administrator user id with below command but not the OS user id.
utils reset_ui_administrator_name
For creating a new user id having same access as cm Administrator then you need to create a new application user and assign it to ccm super user group , again you can not create a new user id for OS administration.
06-06-2014 06:02 AM
If you lose the administrator password or security password, use the following procedure to reset these passwords.
To perform the password recovery process, you must be connected to the system through the system console, that is, you must have a keyboard and monitor connected to the server. You cannot recover a password when connected to the system through a secure shell session.
Note During this procedure, you must remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system.
Procedure
Step 1 Log in to the system with the following username and password:
•Username: pwrecovery
•Password: pwreset
The Welcome to platform password reset window displays.
Step 2 Press any key to continue.
Step 3 If you have a CD or DVD in the disk drive, remove it now.
Step 4 Press any key to continue.
The system tests to ensure that you have removed the CD or DVD from the disk drive.
Step 5 Insert a valid CD or DVD into the disk drive.
Note For this test, you must use a data CD, not a music CD.
The system tests to ensure that you have inserted the disk.
Step 6 After the system verifies that you have inserted the disk, you get prompted to enter one of the following options to continue:
•Enter a to reset the administrator password.
•Enter s to reset the security password.
•Enter q to quit.
Step 7 Enter a new password of the type that you chose.
Step 8 Reenter the new password.
The password must contain at least 6 characters. The system checks the new password for strength. If the password does not pass the strength check, you get prompted to enter a new password.
Step 9 After the system verifies the strength of the new password, the password gets reset, and you get prompted to press any key to exit the password reset utility.
06-06-2014 06:13 AM
Yosh,
Samuel wants to rename the admin user id not the password recovery.
I think this is something which cant be done through normal way but again if you get the Root access of CUCM OS you can change it but that will violate Cisco support agreement.
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