Reset Factory Default IP Phone 7912

[wilsonsant]

Hi Guys,

Anybody informe to me, if there are any procedure to reset factory default IP Phone 7912. I try search in the Cisco Site but didn´t found

Thanks

Wilson Santana

[asandborgh]

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

[sk8]

this link not include 7912
Rob Huffman's POST below helped

[wilsonsant]

Hi Asandborg,

I am sorry, I try apply this procedure, but, didn´t work.

Thanks,

Wilson

[asandborgh]

Hi,

When you say "didn't work" -  please explain what didn't work.  What is the phone doing or not doing?  Did this phone ever work?  When it boots what is the behavior?

Thanks,

Art

[Rob Huffman]

Hey Wilson,

This method was posted by Jorge from ALESTRA SA DE CV

Step 1 Press the Menu button.

Step 2 Use the Navigation button to select Settings.

Step 3 Use the Navigation button to select Network Configuration.

Step 4 Perform one of the following procedures:

Procedure A:

- Press **2. The phone displays "Do you want to reset all system settings to default

values?"

- Press the Yes softkey.

Procedure B:

- Press **#. If your phone displays "Enter Admin Password," enter your password and then

press the Enter softkey. Make sure that an unlocked padlock icon appears in the

upper-right corner of your LCD.

- Scroll to Erase Configuration.

- Press the Yes softkey and then press the Save softkey.

The phone cycles through normal startup procedures.

Maybe this will work.

Cheers!

Rob

[sk8]

worked for 7912 Series

thanks for share