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393
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15
Helpful
3
Replies

Resume Hold on Shared Line on 7962

Chris Pohlad-Thomas
Cisco Employee
Cisco Employee

I know this works on a 792X to a 794X and 796X, but can you place a call on hold on one 7962 that shares a primary line with another and resume the call on the other phone?

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Yes

HTH

java

if this helps, please rate

It works with Jabber and CIPC also :)
 

Brian Meade
Level 7
Level 7

You also need to make sure privacy is disabled so the other phone can see the call on hold on the shared line.