Try to use the 'CDR Analysis and Reporting Tool', CAR, in Cisco CallManager Serviceability. You can access this tool, first of all, installing the plugin in Cisco CallManager.
After that you can access CAR from CallManager Administration web page 'Application'->'Cisco CallManager Serviceability'. In the new page you can get the tool at 'Tools'->'CDR Analysis and Reporting Tool'.
You have to activate the CDRs stirage in the SQL Server CallManager Database at the CallManager web pages administration in 'Service'->'Service Parameters', select your CallManager name or IP, select 'CallManager Paranters', the first one, and then check if the 'CDR Enabled Flag' and 'CDR Log Calls with Zero Duration Flag' are set up to True in the 'System' parameters area.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...