11-23-2009 08:45 AM - edited 03-15-2019 08:33 PM
Can a call transferred to a no-answer extension revert back to the transferring party (similar to hold or park revert, but not for direct-dialed calls to the extension)?
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11-23-2009 09:12 AM
I'll assume this is CUCM 7.X as you do not mention what you use.
No, only the CUDAC product have transfer reverse capabilities
Transfer Reversion (Call Recall)
This allows a transferred call to revert back to the department administrator so that it can be answered and then transferred to a new destination.
Cisco Unified Department Attendant Console
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
11-23-2009 09:12 AM
I'll assume this is CUCM 7.X as you do not mention what you use.
No, only the CUDAC product have transfer reverse capabilities
Transfer Reversion (Call Recall)
This allows a transferred call to revert back to the department administrator so that it can be answered and then transferred to a new destination.
Cisco Unified Department Attendant Console
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
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