You first need to verify that you have your fax cover sheets set up correctly. If you have them formatted properly, when you go to send a fax using the outlook plugin, use the advanced mode and this will allow you to fill out fields that are in the cover sheet dynamically. You can find your cover sheets in the RightFax\FCS directory.
After you are in the advanced mode, you can fill out your "from" information and this will stay in the client every time they launch the plugin.
To get to advanced mode, from your outlook go to Tools-->Options-->RightFax-->
No problem. just a quick insight on another issue. I did another install of Right Fax today, and when using the outlook client plugin with exchange 2K7 and Office 2K7 I could not send the fax via email, but I could receive them. AFter opening a case with Capteris, I found that when you have cached mode on in outlook, the delay causes the fax to fail. You turn cache mode off and you can then send faxes successfully.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...