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RightFax9.4 Cannot attach PDF file after upgrade to FP1

Dear all,

RightFAX 9.4 with SR140 installed months ago. Client could send out FAX message attached with PDF file without any problem.

In order to support windows 7 clients, the server was installed with feature pack1. After upgraded with FP1, clients cannot send out fax with attached PDF file. The status indicate " error converting Fax body or cover sheet". Double click the object it display " No image loaded".

The error happen on both windows 7 and window XP clients.

The Fax right is running windows 2003 SP2.

Can someone had upgraded RightFax 9.4 with feature pack 1 ? Do you have the same issue?

How can we fix it?

Will the client side convert the PDF or the server side?

Thanks for any input!!!

Michael.

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