Ring after 5 second both phone

[bagnolini]

I've got CUCM 7.0.2 and I'm trying to resolve this request:

Phone with number 101 and Phone with number 102 -> when I call 101 for 5 second ring only 101, after that ring both 101 and 102.

I cannot use mobility feature because it doesn't work with internal number, I'm not able to use Hunt group (under forward no answer) because the number 101 doesn't ring (I suppose because the system recognize that 101 is busy).

Someone can help me?

Thanks

[Rob Huffman]

Hi bagnolini,

You can use Call Pickup with Audio/Visual notification and create a Pickup group with 101 & 102

Call Pickup Notification

The Call Pickup Notification feature provides an audio or visual, or both, notification on Cisco Unified IP Phones when other members of a pickup group receive a call. Call Pickup Notification gets configured in three configuration windows for three types of settings: system, call pickup group, DN/phone.

Service Parameters Configuration-The type of audio notification (beep or ring) to be heard when a phone is idle or busy gets set from the Service Parameters Configuration window. This setting becomes the system default.

Call Pickup Group Configuration-The type of notification for each call pickup group gets configured from the Call Pickup Group Configuration window in Cisco Unified Communications Manager Administration. In addition to configuring the type of notification, you can configure the time, in seconds, to delay the audio and visual alerts after the call comes into that group. This allows the original called party a chance to pick up the call prior to the audio and/or visual alert being sent to the pickup group. See the "Call Pickup Group Configuration Settings" section.

-To configure whether the notification will be audio or visual, or both, use the configuration settings in the Call Pickup Group Notification Settings section of the Call Pickup Group Configuration window. ***The notification gets sent only to the primary line of a device.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fscpickg.html#wp1072259

Cheers!

Rob

[bagnolini]

Thanks,

but I cannot use call pick group because the 2 number are already in 2 different call pickup group !!

[gmarques00]

hi bagnolini,

the only solution I see is to "tranform" line 101 into an hunt pilot, and assign line 103 to that phone.

then assign lines 102 and 103 (former 101) to a line group, with "Broadcast" as the Distribution Algorithm, and associate that line group to the newly created 101 hunt pilot.

All the calls that reach the 101 hunt pilot will ring at the same time on both 102 and 103 lines.

it's not exactly what you want but hope it helps