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New Member

Ring down question

I have a ring down translation set up to a 1800 number for outbound calls. The user would like the PIN number for this destination entered as well when the call is made. Is there a setting or field in the translation so that the PIN can be entered?

-Shikamaru

2 REPLIES
Cisco Employee

Re: Ring down question

CUCM? CME? version?

not sure what u mean by PIN, is this a FAC or CMC you want? if yes, those are enabled in the route patterns

please always provide system and version info when posting the question

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Ring down question

CUCM 6.X. The PIN is really just a series of digits that need to be entered 2 or 3 seconds after the call connects. Is there any way this can be done?

-Shikamaru

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