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New Member

Ring Duration

Phone keeps ringing irrespective of the No answer ring duration set under line settings. Any info appreciated.

Thanks.

3 REPLIES
Hall of Fame Super Red

Re: Ring Duration

Hi Gary,

The "No answer ring duration" only comes into play in conjunction with a "Forward No Answer" setting under the DN config. If there is no "Forward No Answer" setup the phone will ring forever until the far-end hangs up :)

Cheers!

Rob

New Member

Re: Ring Duration

Rob,

Thanks for quick reply.

What is the setup required? CSS and number for CFNA or one of them ?

Hall of Fame Super Red

Re: Ring Duration

Hey Gary,

No worries my friend! Yes, the Forward No Answer configuration requires a Directory Number entry (or Voicemail checkbox if using VM) and an applicable CSS, usually something restrictive that cannot reach off-net.

Cheers!

Rob

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