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Ring Tones will not work with CCM 6.0.1 on certain phone models

Mojo1
Level 1
Level 1

I have noticed that certain phones will let you select a ring tone such as a 7961G-GE will let you select a ring tone and play it but when you select the same ring tone from a 7940 or 7960 phone you get: TFTP Write Error: File Ringtonename not found

2 Replies 2

irisrios
Level 6
Level 6

Try to do the following:

Restart the TFTP service.

Reset the phones and try to change the ring tones.

Please address these files: RingtoneList.XML, and DistinctiveRingList.XML, you can find them in the same folder of the raw files.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmering.html

NPT_2
Level 2
Level 2

Did you ever find a solution to your ring tone problem on certain phone models, I am running into the same issue.

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