Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Ringback tone.wav file

hello,

 

if aneone have ringback tone.wav file, please send me...i want to apply for moh..

 

thanks

Warm Regard's =========== Amit
Everyone's tags (1)
4 REPLIES

hello If your have IPCC ,

hello

 

If your have IPCC , there is a ringback wav file under "C:\program files\wfavvid\prompts\system\default"., you can get it . Then go to CUCM-media resources - Music On Hold Audio Source then upload it . Note: Make sure that the ringback.wav file is in the CallManager server and configured appropriately. Otherwise this can cause CPU spiking in Cisco CallManager

 

Thanks

please rate all useful information

New Member

i have verson 9.1 cucm and

i have verson 9.1 cucm and uccx...

how can get it?

Warm Regard's =========== Amit

HelloCan you check the below

Hello

Can you check the below link , please?.You will get what r u looking for.

https://supportforums.cisco.com/discussion/11197971/uccx-music-hold

 

Thanks

please rate all useful information

Go to Cisco OS administration

Go to Cisco OS administration - TFTP file management - put a filter "RingBack" with filter criteria contains. This will show you the directory in which Ringback file is stored to.

Now open command promt from your computer and put this TFTP command in it.

TFTP -i x.x.x.x get united_states/AnnRingBack.alaw.wav

where x.x.x.x is your CUCM ip and united_states is the directory. It will copy that wav file to your local drive from which you executed that command.

1723
Views
0
Helpful
4
Replies