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New Member

Route List/Route Group CCM 702

Hi,

I am having a problem with route lists in CCM 702. I have 1 route list with 2 route groups in it. Each RG has 1 Voice Gateway in it. My problem is when my Primary PRI circuit goes down on the Primary Voice Gateway, calls fail to re route over the backup Voice gateway Bri Lines. If I disconnect the ethernet interface on the Primary VG, calls re route over the backup VG as expected. I have tried a number of IOS releases. Has anyone come across this issue. IS it a CCM 7 bug possibly?

6 REPLIES
Cisco Employee

Re: Route List/Route Group CCM 702

most important, what protocol are u using on the GWs???

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Route List/Route Group CCM 702

we are using h323. Sorry I should have mentioned that ealier

Cisco Employee

Re: Route List/Route Group CCM 702

change this parameters and try again

Clusterwide Parameters (Route Plan)

Stop Routing on Unallocated Number Flag = False

Stop Routing on User Busy Flag = Flag

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Route List/Route Group CCM 702

I've the same issue with H.323 and CUCM 7.0.2 but setting the service parameters doesn't solve it.

Thank in advance.

Stefano

New Member

Re: Route List/Route Group CCM 702

any luck getting this resolved. running into same issue. service parameters are set correctly.

New Member

Re: Route List/Route Group CCM 702

Derek

if the service parameters do not work try add the command

no dial-peer outbound status-check pots

to the outbound peer on the H323 gateway.

This will send a temporary failure message instead of unallocated number which will allow the RL to continue to hunt.

Brian

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