[RTMT-ALERT-StandAloneCluster] TotalProcessesAndThreadsExceededThreshold

[Asad Hanif]

Hello,

We are getting the following alerts fro the Cisco Unity Connection:

Can somebody help me how to resolve this ? Can this crash the system if not resolved?

From Fri Dec 20 15:49:01 EST 2013 to Fri Dec 20 15:59:01 EST 2013 on node 10.4.1.41,  there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 1 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received.

On Fri Dec 20 15:58:38 EST 2013, the last TotalProcessesAndThreadsExceededThresholdStart alarm generated:

NumberOfProcesses : 284

NumberOfThreads : 1720

Reason : Total processes and threads have exceeded the maximum tasks [2000] ProcessWithMostInstances : Process [unityoninit] has instances [51] ProcessWithMostThreads : Process [CuCsMgr] has Thread Count [359] AppID : Cisco RIS Data Collector ClusterID : StandAloneCluster NodeID : MK-UCXN-1  TimeStamp : Fri Dec 20 15:58:38 EST 2013

Thanks,

Asad Hanf

[Sreekanth Narayanan]

Hey Asad,

What is the output of your server's following when you are seeing these alerts?

show status,

show process using-most memory

show process using-most cpu

show version active

Try the following:

Go to Cisco Unity Connection Administration Page--Service Parameters-Select Service*--(Cisco RIS Data Collector(Active)) -- Maximum Number of Processes and Threads*.

The maximum value can be 3000

[Asad Hanif]

Thanks. Will make changes to the service parameters.

[Nadeem Ahmed]

Just add one more thing while changing this parmater then you need to reboot the machine as prompted. as a matter of fact this could be the case where higher resrouces have been involved. changing this will solved your problem.

One question how frequent you are getting this alert.

Br,
Nadeem 

Please rate all useful post.

[Asad Hanif]

Thanks Nadeem.

It worked for me.