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RTMT Alert

Abhishek Sharma
Level 1
Level 1

‎08-11-2010 01:30 AM - edited ‎03-16-2019 12:10 AM

Hi All,

I want to get alerts on my mail id from RTMT. i tried this:

System--->Tools---->Alert------>Congigure mail server------->exchange mail server id & port------>press OK

but i am not getting alerts on my mail id.

Please let me know if anyone can suggest on this.

Thanks

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4 Replies 4

Tracy Larson
Level 4
Level 4

‎08-11-2010 07:05 AM

Yes, that is where you set the information for RTMT. One thing you might want to check is if your exchange/email group is using some sort of relay server and if so if the ip address of your call manager is added as a trusted source to send email.

0 Helpful

Abhishek Sharma
Level 1
Level 1
In response to Tracy Larson

‎08-11-2010 10:13 PM

thank u so much Tracy for the help, let me check.......

0 Helpful

Abhishek Sharma
Level 1
Level 1
In response to Tracy Larson

‎08-15-2010 08:53 PM

Hi , do i need to make any changes in CUCM for RTMT?

0 Helpful
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