Could anyone shed light on the difference between attempted calls and completed calls in this graph? What could cause the spike in attempted calls? It's hard to believe there is such a high amount of attempted calls in comparison to completed calls. We are not receiving any problem reports by our callers.
This represents the total number of attempted calls. Any time a phone goes off-hook and back on-hook, it is considered an attempted call, regardless of whether any digits were dialed or if it connected to a destination. Some call attempts are made by the system during feature operations (such as transfer and conference) and are considered attempted calls.
This represents the number of calls that were actually connected (a voice path or video stream was established) through this CallManager. This number increments when the call is terminated.
For this I would check normally CDR records.
I was not able to check the doc. Will check it tomorrow.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...