I have a remote site customer with Cisco CM 4.1 and RTMT. They have 3 subscribers and 1 publisher that is runnining RTMT. RTMT is stating that one of the subscribers is down, but it really isn't. I couldn't find any known bugs. Not a good idea to reboot the subscriber. Anyone seen this issue and if so, have a solution?
Re: RTMT shows Subscriber as down but really isn't
Check the service on that publisher that is running or restart it. I forget which service it is that reports it's status to RTMT. If it's not running, or is "stuck" then will show down in RTMT. I do not have a cucm 4.x in front of me right now,, but you should be able to scroll through the servivability page and find the service for it. (do not use windows services!)
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