05-28-2014 06:03 PM - edited 03-16-2019 10:55 PM
Hi Techizzz,
Is there any documents for the RTMT trace read(like key words and how to read the trace). If anything have please share.
Thanks in advance.
Solved! Go to Solution.
05-29-2014 05:25 PM
The link was good looks like you were copying my name along the URL. I have corrected that.
If you go through the link it will give you a start. As both Brian (+5) and Java has pointed you will need to learn reading the traces. Start from either a lab if you have (so there is not a lot of call traffic) or pick up a quiet time when there are not too many calls - make a call and then try to interpret that call. You will start to get familiar with the traces.
If this solves your queries please mark the thread as answered.
-Terry
05-28-2014 08:31 PM
http://www.ciscopress.com/store/troubleshooting-cisco-ip-telephony-9781587053603
Most of this you get from experience by actually reading the traces when it works, and when it doesn't work.
05-29-2014 10:16 AM
As a previous TAC engineer, it mostly comes with experience looking over traces over and over again until you learn what to look for to get through calls quickly. We always had the new hires take a bunch of trace analysis cases so they would get used to it they're first few months.
05-29-2014 03:30 PM
Thanks for the response.
How to get the meanings of the messages.
05-29-2014 03:27 PM
Hi Mate, In addition to book shared by Java (+5) There are few thins you will need first - Turn on traces, Collect traces, You will also need a user friendly text editor ( like notepad++) to read the traces. Here is a very good article by Jason Burns for a start - pretty much covers all in a short and precise manner: https://supportforums.cisco.com/document/44911/tracking-h323-calls-cucm-sdi-traces
-Terry
05-29-2014 03:27 PM
Thanks for the replay.
your given link is not found.
05-29-2014 03:33 PM
https://supportforums.cisco.com/document/44911/tracking-h323-calls-cucm-sdi-traces
Works for me
05-29-2014 03:36 PM
Thanks Brian Meade.
05-29-2014 05:25 PM
The link was good looks like you were copying my name along the URL. I have corrected that.
If you go through the link it will give you a start. As both Brian (+5) and Java has pointed you will need to learn reading the traces. Start from either a lab if you have (so there is not a lot of call traffic) or pick up a quiet time when there are not too many calls - make a call and then try to interpret that call. You will start to get familiar with the traces.
If this solves your queries please mark the thread as answered.
-Terry
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: