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Running reports on a Hunt Group

I would like to know if there is any way of running a report on a hunt group to show how many calls came in and how many went to voice mail?

1 REPLY
Cisco Employee

Re: Running reports on a Hunt Group

no, just the basic CAR report for CDR extensions to show you who called

no reporting for how many ended up in VM, but you can run reports on unity to find that out but won't be strictly from the hunt group if the vm box can be reached other way

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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