Salesforce for Call Connector

[shiblyibrahim]

Guys need your help and advise here.

As you know Salesforce for Call Connector is not supported any more by Cisco. Does anyone know a workaround?

I have been trying Salesforce for Call Connector but simultaneously using Salesforce and Call Connector causes TAPI issues.

Any third party softwares. By the way this is for CUCME            

[testeven]

Hi,

Unfortunately there is no replacement available for the CallConnector for Salesforce.

AFAIK, there is a partner replacement product from AMC technologies.

Regards,

Tere.

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[shiblyibrahim]

Thanks Tere. I just gave them a call. Hope it supports cme. Waiting for them to send me the infomration. Would you be knowing why Cisco stopped supporting salesforce, let guess its not stable.

[testeven]

HI Mohamed,

I really don't know why it was decided to stop supporting it. I found Bucher and Suter have a similar capability, you might want to take a look:

http://www.bucher-suter.com/fileadmin/user_upload/image/b_s_Connects_for_Salesforce.com_Datasheet_August_2011.pdf

Regards, 

Tere. 

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