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SCCP 8945 not registering with new instal for 2921 with CME 10.0

CSCO12079629
Level 1
Level 1

I have phones which won't register at all. They seem to be missing files, but I downloaded the CME 10.0 ZIP and TFTPd it to the router and phones have access to all 10 files that I will list below. This is a snip of the failures from the actual phone have been attached. TFTP bindings have been attached. Telephony service and voice service voip config has also been attached. Sho ephone register has also been attached.

 

Seems like the main problem so far is the phones cannot find the files, but the files needed are no where to be found at cisco.com under the 8945 downloads page.

 

I need all the help I can get

2 Replies 2

CSCO12079629
Level 1
Level 1

Also these files I have in TFTP now on the router are the only ones I found on the 8945 downloads page on cisco.com:

 

9       111552 Aug 23 2014 09:49:36 -07:00 SCCP8945/BOOT894x.0-0-2-0.bin.sgn
10      110004 Aug 23 2014 09:50:16 -07:00 SCCP8945/BOOT8941_8945.0-0-1-0.bin.sgn
11     3145116 Aug 23 2014 09:57:06 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin2.sgn
12     3145116 Aug 23 2014 10:00:52 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin3.sgn
13     3145116 Aug 23 2014 10:05:08 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin4.sgn
14     3145116 Aug 23 2014 10:09:20 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin5.sgn
15     3145116 Aug 23 2014 10:12:50 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin6.sgn
16     3145116 Aug 23 2014 10:16:30 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin7.sgn
17     3145116 Aug 23 2014 10:21:34 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin8.sgn
18     2210816 Aug 23 2014 10:25:10 -07:00 SCCP8945/SCCP894x.9-4-2-8.bin9.sgn
19         667 Aug 23 2014 10:25:38 -07:00 SCCP8945/SCCP894x.9-4-2-8.loads

 

Files My phones seem to be missing are: 

English_United_States/gb-sccp-sip.jar

United_States/g3-tones.xml

CTLSEP<MAC Address>

 

Failure is here:

Authenticating SCCP894x.9-4-2-8.loads file successfully.
###############################################################
BOOT894x.0-0-2-0.bin.sgn
SCCP894x.9-4-2-8.bin1.sgn
SCCP894x.9-4-2-8.bin2.sgn
SCCP894x.9-4-2-8.bin3.sgn
SCCP894x.9-4-2-8.bin4.sgn
SCCP894x.9-4-2-8.bin5.sgn
SCCP894x.9-4-2-8.bin6.sgn
SCCP894x.9-4-2-8.bin7.sgn
SCCP894x.9-4-2-8.bin8.sgn
SCCP894x.9-4-2-8.bin9.sgn

###############################################################
image_flag = 9
14:03:46, 08/01/2013 : upgrade SCCP894x.9-4-2-8.bin1.sgn from 10.244.47.65
Error code 1: No such file
File transfer error.
tftp_download_file, 185
tftp_download_file, 202
14:03:46, 08/01/2013 : upgrade SCCP894x.9-4-2-8.bin1.sgn fail (read fail)
*** cfgmgr_loads_task 785 callback return ***
14:03:46, 08/01/2013 : Upgrade Failed
Need to download locale resources. (English_United_States, , 10.244.47.65/getfontfail, ge
fontfail, 10.244.47.65)
Download English_United_States/gb-sccp-sip.jar ...
Error code 1: No such file

Looks like I figured this out. I waited 2 days till I asked for help, and right after I wrote this post, I figured it out in an hour. Seems like on CME v 10.0 only version 9.2.2 is supported. Our 8945 phones stated on the back of them that they need firmware version 9.4(1) or higher. This isn't true as we're making calls now from them running 9.2.2.